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Vietnam’s Office Market Benefits from Offshoring

An analysis of how the global services relocation wave (offshoring) is affecting Vietnam’s office market: driving higher occupancy in Grade A/B buildings, shaping international companies’ premises-selection criteria, and creating opportunities for sustainable development.

Vietnam’s Office Market Benefits from Offshoring

Vietnam’s office market accelerates on the back of the offshoring growth wave

The trend of relocating business processes and technology development overseas (Offshoring) is becoming one of the strongest growth drivers for commercial real estate across the Asia-Pacific region. As multinational corporations restructure operating costs and diversify their service delivery chains, Vietnam is emerging as a leading strategic destination.

The rapid growth of Global Capability Centers (GCCs), R&D centers, and international software outsourcing companies is creating substantial demand for office space, directly driving absorption in key cities such as Hanoi and Ho Chi Minh City.

Understanding offshoring and Vietnam’s strategic position

Offshoring is the practice of transferring part or all of a company’s operational processes, technology development, research, or customer support services from its home country to another country in order to optimize costs and access high-quality talent.

Unlike a conventional outsourcing model, today’s offshoring centers are often established and operated directly by international companies as independent entities, such as Shared Services Centers (SSCs) or Global In-house Centers (GICs). Vietnam has rapidly established its position among global investors thanks to:

  • An abundant, technology-savvy workforce: With more than 500,000 IT engineers and tens of thousands of engineering graduates each year, alongside increasingly strong foreign-language skills.

  • Competitive operating costs: Personnel and office leasing costs in Vietnam are 30%–50% lower than in Singapore, Malaysia, or Thailand, while remaining competitive with traditional service hubs in India and the Philippines.

  • A stable political and social environment: Supported by a solid macroeconomic foundation, open policies for attracting foreign direct investment (FDI), and new-generation free trade agreements including EVFTA, CPTPP, and RCEP.

Key drivers of offshoring office demand

The relocation wave to Vietnam is driven not only by technology startups, but also by global financial services, insurance, retail, and high-tech manufacturing corporations:

  • Global corporate cost restructuring: Inflationary pressure and economic downturns in developed markets—North America, Europe, Japan, and South Korea—are compelling companies to seek cost-efficient locations for data processing, internal audit, and customer service centers.

  • Risk diversification strategies: Rather than concentrating all support operations in a single country, such as India, many international organizations are adopting multi-center strategies to maintain business continuity amid geopolitical disruptions or global crises.

  • Advancing telecommunications infrastructure and digital transformation: Broadband fiber networks, next-generation mobile coverage, and Tier III-standard data centers in Hanoi and Ho Chi Minh City meet the demands of continuous 24/7 cross-border connectivity.

The direct impact of offshoring on the office leasing market

Expansion demand from offshoring companies is reshaping Vietnam’s commercial office real estate market in several positive ways:

  • A sharp rise in large-space transactions (Mega Deals): Rather than leasing small- to mid-sized spaces of 100–300m², offshoring operators typically seek contiguous floor plates from 1,000m² to more than 5,000m² to accommodate hundreds or thousands of specialists in one location.

  • Higher occupancy in non-CBD areas: Technology offshoring companies often prioritize offices in concentrated technology clusters such as Duy Tan, Me Tri, and Cau Giay in Hanoi, or Quang Trung Software Park and the Thu Duc City High-Tech Park in Ho Chi Minh City, due to large floor plates and integrated transport infrastructure.

  • Longer lease commitments: As technology infrastructure and fit-out costs for hundreds of employees are substantial, leases signed by offshoring tenants typically run from 5 to 10 years, providing building owners with stable long-term cash flow.

Premises-selection standards for international offshoring companies

Global offshoring corporations apply rigorous technical due-diligence standards before entering into lease agreements:

  • Green building standards (ESG & Green Certification): Most multinational corporations with Net-Zero commitments require buildings to hold international certifications such as LEED (Gold/Platinum), LOTUS, or BCA Green Mark to reduce carbon emissions and energy costs.

  • Floor technical infrastructure and ceiling height: Requirements typically include a minimum clear ceiling height of 2.7m, raised access floors for underground data cabling, and sufficient floor loading capacity for on-site server installations.

  • Reliability of power supply and fire safety systems: A commitment to 100% backup power that activates within seconds in the event of an outage, automatic fire protection systems meeting the highest acceptance standards, and central air-conditioning systems capable of continuous fresh-air filtration.

  • Large-scale supporting amenities: Buildings must provide sufficient motorcycle and car parking for large shift-based workforces, a professional reception lobby, multiple high-speed elevators, and on-site canteen/pantry areas for daily use.

Comparison of premises requirements: offshoring companies vs. traditional businesses

Criteria

International offshoring / R&D companies

Traditional commercial businesses

Floor area requirement

Very large (1,000m²–5,000+ m² of open floor space)

Flexible by department (100m²–500m²)

Lease term

Long term (5 to 10 years)

Medium term (3 to 5 years)

After-hours work requirement (OT)

Very frequent (24/7 operations across time zones)

Standard business hours (limited OT requirements)

Technology infrastructure

Raised floors and multiple telecom carriers required

Basic in-wall/ceiling network cabling

Environmental standards

LEED/ESG certification required or highly prioritized

Standard fire safety and security requirements

Preferred locations

IT clusters and western corridors

Central business district (CBD) core areas

Opportunities and challenges for office building owners

To capture FDI inflows and expansion from offshoring tenants, Vietnam’s office real estate market is at an important turning point:

  • Opportunities to upgrade assets: Building owners can rapidly fill large vacant floor areas and enhance property valuations by attracting prominent global tenants.

  • Technical adaptation challenges: Many older buildings need investment in energy-efficient air-conditioning systems, upgraded green certifications, and more flexible after-hours air-conditioning fee structures to meet the time-zone-based working patterns of global service centers.

Frequently asked questions

What you should know

1. How does the Offshoring model fundamentally differ from conventional Outsourcing?

Outsourcing involves a business hiring an independent third-party company to carry out part of its work. Offshoring, on the other hand, involves a business establishing its own branch, R&D center, or legal entity in another country to directly control operational processes and data security.

2. Which sectors do Offshoring businesses in Vietnam primarily operate in?

The most common sectors include software development and IT services, data processing and artificial intelligence (AI), shared financial and accounting service centers (Shared Services), product research & development (R&D), and semiconductor/IC design.

3. Which office segment do Offshoring businesses typically prioritize?

These businesses prioritize premium Grade A and Grade B office buildings with large floor plates, modern technical systems, and full certification for fire prevention and firefighting safety, as well as green building certifications.

4. Why are ESG-certified green buildings a prerequisite for Offshoring businesses?

International corporations are subject to stringent oversight from shareholders and global legal regulations concerning sustainability reporting (ESG). Leasing offices in green-certified buildings helps them reduce indirect emissions and fulfill their environmental commitments.

5. What support does TektraHomes provide to international businesses seeking Offshoring premises in Vietnam?

TektraHomes provides a comprehensive, completely free solution: surveying large-scale actual vacant floor space, preparing an overall cost analysis (All-in Cost), supporting negotiations for preferential after-hours fee policies, and providing independent legal advice on commercial contracts.

Article author

Nguyễn Thanh Dung

Marketing Specialist

Nguyen Thanh Dung Currently a Marketing Specialist at TektraHomes , responsible for digital content development, market analysis, and user experience management in Hanoi's office real estate sector. She directly delivers practical articles, in-depth reports, and smart office space search solutions for businesses

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